Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing: With your permission, we may send you emails about our store, new products and other updates.


SECTION 2 - CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us.

  • Email:
  • info@nzdogbox.co.nz

  • Phone:
  • +64 4 478 6584 

  • Postal Address:
  • NZ DOG BOX
  • PO Box 83004
  • Johnsonville
  • Wellington 6440
  • New Zealand


SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.


SECTION 4 - WEBSITE SECURITY

Our store is hosted on Cratejoy. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Cratejoy’s data storage, databases and the general Cratejoy application. They store your data on a secure server behind a firewall. For more insight, you may also want to read Cratejoy’s Terms of Service or Privacy Statement.


SECTION 5 - SECURITY PAYMENT

Our store payment gateway is hosted by Braintree. They are part of Paypal company with secure credit card systems. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Braintree's Privacy Policy or Security Infrastructure page. Bank deposit payment will be secured through your own bank systems.


SECTION 6 - COOKIES

NZ DOG BOX web site use 'cookies', which are small files that may be placed on your hard disk for record-keeping purposes. A cookie allows us to remember who you are. Cookies can make your subsequent visits to the web page simpler and more seamless. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.


SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are 18 years and older in New Zealand, or that you are 18 years and older in New Zealand and you have given us your consent to allow any of your minor dependents to use this site.


SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us.

  • Email:
  • info@nzdogbox.co.nz

  • Phone:
  • +64 4 478 6584 

  • Postal Address:
  • NZ DOG BOX
  • PO Box 83004
  • Johnsonville
  • Wellington 6440
  • New Zealand



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